FAQ

I bought my product when on holiday and can't return it to the store I bought it from. What should I do?

All Julbo dealers are authorized to use and access our after-sales service. You can find a complete list on our website via the Dealers link. You can also contact us directly via the returns form by selecting either "guarantee request" or "after-sales service request" and following the instructions.  Our customer services will contact you as soon as possible.

Free Shipping

From €100 purchase

Returns

Within 14 days

Secure Payment

2x 3x and 4x without fees